Last Updated: 29/11/2025

Thank you for shopping with Orniva. We aim to make your ordering and delivery experience as smooth and reliable as possible. Please read our Shipping Policy below for details on how we process and ship your orders.

Order Processing Time

All orders are processed 2–3 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders or any delays, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping costs and delivery estimates will be calculated and displayed at checkout. Delivery times may vary based on your location and the carrier.

Please note:

• Delivery timelines begin after the 2–3 day processing period.

• Unexpected courier delays may occasionally occur and are outside our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24–48 hours for tracking information to update.

Shipping Addresses

Please ensure that your shipping address is complete and accurate.
We are not responsible for:

• Incorrect or incomplete addresses

• Failed delivery attempts due to unavailable recipients

• Lost or stolen packages after successful delivery

If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

International Shipping (Optional)

(Remove this section if you don’t ship internationally)

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the customer’s responsibility.

Damaged or Lost Packages

If your package arrives damaged, or if your tracking shows "delivered" but you have not received your item, please contact us immediately at [Insert Email]. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

For questions related to shipping or your order, reach out to us at:

Email: shoporniva@gmail.com
Business Name: Orniva
Website: www.orniva.com